Mum Food Corner – GDPR Compliance Policy

1. Introduction

Mum Food Corner (the “Website”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of our visitors, customers, and newsletter subscribers in accordance with the European Union General Data Protection Regulation (EU) 2016/679 (“GDPR”). This policy explains what personal data we collect, how we process and protect it, the legal bases for processing, and the rights you have under the GDPR. If you have any questions about this policy, please contact us at gdpr@mumfoodcorner.com.

2. Personal Data We Collect

We collect and process the following categories of personal data:

• Email address – required for newsletter subscription, order confirmations, and customer support.
• Cookies and similar tracking technologies – used to remember your preferences, analyse site traffic, and deliver personalised content.
• Analytics data – aggregated information such as IP address, device type, browser version, and pages visited, collected via Google Analytics and similar services.

We do not collect any sensitive data (e.g., health, racial, or financial information) unless you voluntarily provide it in a support request, in which case it will be handled with the same level of care described below.

3. How We Protect Your Data

Security is a core priority. We employ a combination of technical and organisational measures:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using HTTPS.
• Secure Servers: Our hosting environment follows industry‑standard hardening practices, regular security patches, and fire‑wall protections.
• Limited Retention: Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Email addresses of unsubscribed users are deleted within 30 days of the unsubscribe request.
• Access Controls: Only authorised staff members who need the data to perform their duties have access, and they are bound by confidentiality obligations.

4. Legal Basis for Processing

We rely on the following lawful bases for processing your personal data:

• Consent: When you voluntarily subscribe to our newsletter or accept our cookie banner, you give explicit consent for us to process your email address and tracking data for the purposes described.
• Legitimate Interest: Certain processing activities—such as analysing website traffic to improve user experience, preventing fraud, and maintaining security—are performed on the basis of our legitimate interests, provided that they do not override your fundamental rights and freedoms.

5. Your GDPR Rights

Under the GDPR you have the following rights. Each right can be exercised by contacting us at gdpr@mumfoodcorner.com. We will respond within 30 days.

• Right to Access

  You may request confirmation that we process your personal data and obtain a copy of the data we hold about you, together with information about the purposes of processing, categories of data, recipients, and retention periods.

• Right to Rectification

  If any of your personal data is inaccurate or incomplete, you may request that we correct or complete it without undue delay.

• Right to Erasure (“Right to be Forgotten”)

  You may ask us to delete your personal data when it is no longer necessary for the purposes for which it was collected, you have withdrawn consent, or you object to the processing and there are no overriding legitimate grounds.

• Right to Restrict Processing

  You can request that we limit the processing of your data while we verify the accuracy of the data or when you contest its legality.

• Right to Data Portability

  Upon request, we will provide your personal data in a structured, commonly used, and machine‑readable format, or transmit it directly to another controller where technically feasible.

• Right to Object

  You have the right to object, on grounds relating to your particular situation, to processing of your personal data for direct marketing, scientific/historical research, or statistical purposes. We will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.

• Right to Withdraw Consent

  Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. Withdrawal can be done by clicking the “unsubscribe” link in any of our emails or by contacting us at gdpr@mumfoodcorner.com.

6. How to Exercise Your Rights

To exercise any of the rights listed above, please send a written request to gdpr@mumfoodcorner.com. Include the following information to help us verify your identity and locate your data:

• Your full name and any associated email address used on Mum Food Corner.
• A clear description of the right you wish to invoke (e.g., “I would like to receive a copy of all personal data you hold about me”).
• Any supporting documentation (e.g., a copy of a recent order receipt) if you think it will aid identification.

We will acknowledge receipt of your request within 5 business days and aim to fulfil it within the statutory 30‑day period. If the request is complex or numerous, we may extend the deadline by an additional two months, but we will inform you of the extension and the reasons for it.

7. Response Times

All GDPR‑related requests are processed in accordance with the GDPR’s 30‑day response period. For exceptionally complex requests, we may extend the period by up to two further months, providing you with a clear explanation of the reasons for the delay.

8. Changes to This Policy

We review this policy regularly and may update it to reflect changes in our practices, technology, or legal requirements. Any material changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after such changes constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions about this GDPR Compliance Policy, your personal data, or wish to exercise any of your rights, please contact our Data Protection Officer at: